Refund and Returns Policy

Terms & Conditions
Please note that it is your responsibility to send the correct recipient address, and to ensure that the recipient address can receive mail. I recommend that if your country or region is currently facing customs regulations and delays, political or economical sanctions, postal system inefficiency, issues with international relations, natural disasters or severe weather conditions, transportation issues, legal restrictions, health epidemics and other issues that may affect postal delivery, kindly postpone your order until the matter has been resolved.

Order Cancellation
It takes approximately 3-5 business days to process your order. Order processing includes sticking the stamps on the postcard(s) that you have ordered, writing the recipient address and including other details on the card(s). The order is then mailed at the Victoria post office by regular airmail. You may cancel your order from the time you have placed the order and made payment through Paypal, until stamps have been stuck on the postcard(s). If the recipient address has already been written on the card, I will unfortunately not be able to process an order cancelation as both the stamps and the postcard has already been used.

Refund
You are eligible for a full refund if you meet the following criteria:

  • You request for an order cancellation before I begin to process your order.

Returns
Due to the nature of the item, returns will not be possible.